Looking for a one-size-fits-all crisis communications framework? You’ll never find it. A hospital system, a fast-food chain and a software…
Hyrox’s Beijing moment was a missed opportunity
Christine Kim is corporate PR manager at Yanolja Group. I finished my first Hyrox race last week in Washington, D.C. The…
Social media updates and new features to know this week
Instagram head Adam Mosseri says getting rid of algorithmic feeds would actually make the app worse for users. The Guardian…
The broken promise of ‘more to come’ in internal messages
The words “more to come” show up in almost every internal comms announcement. It’s a promise comms pros make to…
You added Substack to your media list. Now what?
Ashley Waters is VP of media relations at PAN. Most comms teams have accepted the premise by now: The reporters…
When the crisis has no end: Two communicators on the war in Ukraine
Olga Safina is founder of Be First Communications and Tetiana Atadzhanova is head of corporate communications at Acino. We both…
Internal communicators need to think like product managers
For decades, internal communicators have approached their work with the mindset of a publisher. We live in our editorial calendars. We polish…
Cracking GEO: How Smart Brevity Wins With Human and Machine Audiences
Executive Communications • Employee Communications • Internal Communications • HR Communications • Corporate Culture • Strategic Communications • Employee Engagement…
’The problem is the execution’: The role of comms in the data center controversy
As companies race to build data centers, communities are asking tougher questions about the resources those facilities require and what…
4 rules for communicating through unexpected change
Ragan Insider Premium Content During a major change, employees, customers, reporters and other stakeholders want answers quickly. It may feel…
