As companies race to build data centers, communities are asking tougher questions about the resources those facilities require and what…
4 rules for communicating through unexpected change
Ragan Insider Premium Content During a major change, employees, customers, reporters and other stakeholders want answers quickly. It may feel…
Be the CCO: What communicators think Neutrogena should do next
The death of Hayden Panettiere shined a light on comments she made months before her death. In a May podcast…
Playing war: How nostalgia became a weapon in crisis communication
Ishola Nasirudeen Ayodele is dean of The School of Impactful Communication. Iranian state-affiliated creators recently released stop-motion videos depicting missile…
See What’s Coming: Building an Anticipatory Comms Strategy
Public Relations • Digital Marketing • Brand Storytelling • Content Marketing • Corporate Communications • Executive Communications • Social Media…
The credibility debt organizations accumulate before a crisis
Shrita Hernandez is chief communications officer at the Urban Institute. At 9:14 a.m., the statement went out. It was accurate,…
Stop AI from wasting time in your next crisis
Stephanie Nivinskus is principal at Ragan’s Center for AI Strategy. Last month, hackers used stolen passwords to break into Chick-fil-A’s…
How to prepare your comms team for a deepfake crisis
Ryan Brack is a Center for AI Strategy Advisor and co-founder of Moon Howl Media. The World Economic Forum’s Global Cybersecurity Outlook…
Be the CCO: Communicators on what Taylor Farms should do now
You may have heard there’s an issue with lettuce. Taylor Farms recalled iceberg lettuce after it was connected to an…
The Scoop: FDA apologizes to Taylor Farms for a false positive in Cyclospora outbreak
It was all over the media: Taylor Farms, which sells salad greens across the U.S., was responsible for an outbreak…
