Ragan Insider Premium Content Seeing what people are talking about on social media is a great way to learn about…
The reputational risks you aren’t prepared for, according to communicators
Yeah, we know — you have plenty to worry about. But there may be a few under-the-radar comms concerns that…
Why precise language matters in a crisis
Ragan Insider Premium Content In a crisis, one wrong word can shape the story. Chris Chiames, former chief communications officer…
AI adoption needs more than tools and training
AI adoption can look a bit uneven inside comms teams. One team may have strong training but no clear governance…
Social media updates and new features to know this week
A recent BBC Eye investigation found that Instagram displayed paid ads in India that promoted child sexual abuse material and…
Summertime poses a threat to your crisis comms plan
Meghan Tisinger is managing director of Leidar. Summer is supposed to be the easy season. Vacations mean calendars thin out,…
Inside the PR response to the Reflecting Pool algae controversy
For days, Erin Kramer walked around the Lincoln Memorial Reflecting Pool in Washington, D.C., talking to anyone who would listen…
Social media updates and new features to know this week
A new Pew Research Center survey found that 56% of U.S. adults support banning kids under 16 from using social…
Employees need clearer answers on workplace change, survey says
Even as employees hear more from their companies in a constantly shifting work landscape, they still need communicators to help…
4 steps to build a blueprint before a reputational crisis
Ragan Insider Premium Content A crisis communications blueprint is a quick response system built before an issue becomes public. It…
