YouTube has declined to join Meta’s $18 billion settlement over alleged harms to young social media users. Meta agreed in…
4 ways communicators can prepare for AI-driven reputation risk
As AI systems become part of how organizations make decisions, answer questions and present information to the public, communicators will…
A short-form video strategy for earning employee attention
Ragan Insider Premium Content Before Merck’s communications team released a single lesson in its new employee training series, it posted…
Proving the ROI of AI-Powered Employee Experience
Employee experience just got more expensive to defend. As organizations move quickly to add AI-powered search, assistants, content tools and…
Doom trolling is what happens when PR stops respecting the audience
Gabriel De La Rosa Cols is venture partner and head of communications at Add Ventures Capital. Jacob Coxon recently resigned…
Here’s what employees really need during any change
Emilie Bingham, senior director of communications & brand at ShipStation Global, helps small and mid-sized businesses ship their products efficiently.…
Social media updates and new features to know this week
Brands on Facebook may now have to pay to post more links. Some Facebook page managers are being told they…
The future of communications runs on trust. Here’s what crisis leaders say matters now.
A crisis today is faster and less predictable than ever before. AI can create a convincing fake in seconds or…
The Scoop: 3 national news outlets sue after being denied access to the White House
CNN, Politico and MS NOW are joining forces in a lawsuit after the Trump administration abruptly revoked their press credentials…
The prompts your team optimized against were made up
Jonny Bentwood is an advisor, Ragan’s Center for AI Strategy, and global head of data and analytics, Golin Ketchum. About…
