Whether it’s providing timely updates from leaders or getting news out about the company to the employee base, the internal…
How Verizon uses AI video in its town halls
Town hall meetings are a great opportunity to communicate company updates in a direct, person-to-person fashion. At Verizon, internal comms…
Creating an Internal Communication Plan
An internal communication plan can transform your messaging from haphazard to intentional. It can replace rushed, reactionary correspondence with a…
Top trends for internal communicators in 2026
In partnership with Ragan Communications, PoliteMail conducts an annual survey to identify the internal communications trends shaping the future, along with the industry’s most pressing challenges…
Building town hall messaging frameworks to handle tough questions
Town hall meetings are prime opportunities for organizational leaders to put a face to policies and gather key feedback from…
How to compile a top-flight internal next steps announcement for an M&A process
When internal communicators share the next steps after a merger or acquisition, that message carries a great deal of weight.…
Top Stories of 2025: How to build an effective comms content calendar
This story was originally published on Jan. 6, 2025. We’re republishing it as part of our countdown of top stories…
Making messaging matter: Lessons in high-impact internal comms
Ragan Insider Premium Content High-impact internal communications focus on making the right message land with the right audience, as opposed…
Ragan’s predictions for 2026 in the internal comms world
In 2025, internal communicators sharpened the skills and tactics that made their messages effectively land. From RTO communication that went…
Why internal marketing is essential for internal communications
Michael DesRochers is the founder and managing director of PoliteMail Software. Everyone is familiar with external marketing. It’s TV commercials,…
