In 2025, internal communicators sharpened the skills and tactics that made their messages effectively land. From RTO communication that went…
Why internal marketing is essential for internal communications
Michael DesRochers is the founder and managing director of PoliteMail Software. Everyone is familiar with external marketing. It’s TV commercials,…
Tips on transforming jargon into easy-to-access comms from The Hershey Company
Every company has workplace jargon. The larger and more complex the operation is, the more team-specific words and acronyms find…
Communicators know business acumen matters. Most don’t feel ready.
Communicators are in nearly unanimous agreement that understanding key business functions and terminology is a critical part of their toolkit.…
Inside the numbers of the challenges comms pros face
Internal comms is evolving faster than many organizations can keep up with. A recent survey of over 500 communications leaders…
Top Takeaways from Communicate: New York
Communicate: New York was all about connection, not only among the enthusiastic internal comms leaders in attendance, but also with…
How communicators can translate leadership updates into bite-sized employee messages
Leadership announcements are an important comms avenue for an organization’s top brass to share a message with the general employee…
Tracking narratives in a fragmented workplace
Audiences are fragmenting. This is true of external audiences, where there are more media outlets and social media platforms than…
Unclear comms are holding employees back from reaching their potential
Employees don’t just want better communication from leadership — they’re saying unclear communication is preventing them from doing their best…
What does leadership want from internal comms?
Let’s be honest. Executives don’t care how many newsletters you send or how many people open them as standalone data points. While internal…
