Ragan Insider Premium Content It’s just as vital, if less pleasant, to quantify the fallout of a crisis. That goes…
Cornell, the DA and the communication choices that deepened a crisis
Erin Kramer is owner of Erin Kramer Consulting. There are few issues more difficult to navigate than sex crimes, for…
The future of communications runs on trust. Here’s what crisis leaders say matters now.
A crisis today is faster and less predictable than ever before. AI can create a convincing fake in seconds or…
What crisis communication framework does your team actually need?
Looking for a one-size-fits-all crisis communications framework? You’ll never find it. A hospital system, a fast-food chain and a software…
Hyrox’s Beijing moment was a missed opportunity
Christine Kim is corporate PR manager at Yanolja Group. I finished my first Hyrox race last week in Washington, D.C. The…
When the crisis has no end: Two communicators on the war in Ukraine
Olga Safina is founder of Be First Communications and Tetiana Atadzhanova is head of corporate communications at Acino. We both…
’The problem is the execution’: The role of comms in the data center controversy
As companies race to build data centers, communities are asking tougher questions about the resources those facilities require and what…
4 rules for communicating through unexpected change
Ragan Insider Premium Content During a major change, employees, customers, reporters and other stakeholders want answers quickly. It may feel…
Be the CCO: What communicators think Neutrogena should do next
The death of Hayden Panettiere shined a light on comments she made months before her death. In a May podcast…
Playing war: How nostalgia became a weapon in crisis communication
Ishola Nasirudeen Ayodele is dean of The School of Impactful Communication. Iranian state-affiliated creators recently released stop-motion videos depicting missile…
