Michael DesRochers is the founder and managing director of PoliteMail Software. Everyone is familiar with external marketing. It’s TV commercials,…
AI email summaries are rewriting your message – here’s what to do about it
David N. Silverman is president of North Coast Communications LLC. Apple Intelligence doesn’t just summarize your emails; it interprets them.…
Tips on transforming jargon into easy-to-access comms from The Hershey Company
Every company has workplace jargon. The larger and more complex the operation is, the more team-specific words and acronyms find…
5 new rules for landing your next op-ed
Liz McGee is director of communications and corporate affairs at PwC.An op-ed is a powerful tool for influence and thought…
PG&E shows how comms pros can turn everyday skills into practical AI wins
The skills comms pros use every day can translate to building practical AI tools. PG&E’s comms team learned this when…
Inside the numbers of the challenges comms pros face
Internal comms is evolving faster than many organizations can keep up with. A recent survey of over 500 communications leaders…
Communicators know business acumen matters. Most don’t feel ready.
Communicators are in nearly unanimous agreement that understanding key business functions and terminology is a critical part of their toolkit.…
How to lead the room before the crisis hits
Ragan Insider Premium Content Crises can strike at any moment and the pressure to respond quickly can feel overwhelming. But…
How to run a GEO visibility audit in 5 steps
While GEO may initially feel intimidating, Michael Lamp, chief digital and social officer at Hunter, says companies can understand where…
Top Takeaways from Communicate: New York
Communicate: New York was all about connection, not only among the enthusiastic internal comms leaders in attendance, but also with…

