AI is beginning to lose some of its shine in the public eye. Some brands have begun labeling their social…
A landmark ruling is reshaping social media. Communicators should pay attention.
A recent court decision holding social media platforms accountable for addictive models could mark a turning point for the industry…
Why ‘we don’t know yet’ may be your best crisis response
Ragan Insider Premium Content Speed is generally treated as the top priority in a crisis. But responding too quickly without…
Lost in translation: Where AI falls short on culture
Erika Gaitan is senior account executive at Vanguard Communication. One area where AI still faces significant challenges is language, particularly…
Social media updates and new features to know this week
Welcome to a new week of updates. Major social and tech platforms are warning that a key European Union rule…
AI is here to stay, but it may not be the comms productivity engine we were promised
Ragan’s 2026 Communications Benchmark Report reveals a complex, nuanced picture of AI use among communicators today, among other hot-button topics…
The 4 big questions you need to answer during an internal comms audit
What makes an internal comms audit truly useful? It’s not a spreadsheet of all your channels. Or a collection of…
Why writing skills matter more than AI for the next generation of communicators
From social media to PR to crisis comms, if it’s happening in the real world, Karen Freberg has likely taught…
What communicators are changing for AI search
The PR industry is thrilled with the advent of GEO — optimizing content and media coverage to appeal not to…
4 ways storytelling can help communicators explain artificial intelligence
Meiko S. Patton is an AI communications specialist at the United States Postal Service and an advisor for Ragan’s Center for AI Strategy.…
