PoliteMail’s 2026 Internal Email Benchmark Report is an annual report that examines two billion corporate, internal emails sent to nearly…
How to repurpose existing content for multiple channels
Ragan Insider Premium Content Having to think of something unique to say each time you post on social media is…
GEO is making earned media hot again. But the media is melting down.
For a while there, media relations was becoming a fading star in the PR sky. Social media and influencer relations…
United CEO shares logic behind failed merger; Disney reinforces AI use through manager messaging
Greetings, comms pros! Let’s take a look at a few news stories from the last week and see what we…
How Marriott turns one internal announcement into a full comms campaign
You hit the send button on the big internal announcement. After weeks of work, iteration and polish, it’s finally live.…
Communications faces rising risk and a rare chance to gain influence, Ragan research says
Mike Prokopeak is director of Communications Leadership Council learning, community and content. The reputational risks facing organizations are growing. From…
Tariff refunds are coming. Explaining them to consumers may be difficult.
More than 330,000 importers could soon claim a share of roughly $166 billion in tariff refunds after a February ruling…
Optimizing content for GEO means fixing what audiences can’t see
Ragan Insider Premium Content GEO isn’t only about writing clearly and structuring content in a way that’s easily scannable. It’s…
Social media updates and new features to know this week
Welcome to a new week of updates. Meta is facing a lawsuit from the Consumer Federation of America, which claims…
When CrowdStrike failed, this communicator eased the chaos
Melissa Tizon, chief communications officer at Providence Health & Services, received a phone call at 11 p.m. She ignored it…

