Running a social account is a delicate balance between risk and trust. “I think it’s almost like a double-edged sword…
How LA County built its wildfire social strategy around a single source of truth
During the Los Angeles wildfires last year, Brenda Duran, director of external affairs for Los Angeles County Justice, Care and…
Social media updates and new features to know this week
Hello social media enthusiasts! This week brings some significant changes as Discord will now require age-verification for all users. X…
The social risk you didn’t consider: When communities turn on each other
There’s a misconception about social risk that it’s driven by outsiders. In reality, some of the most volatile moments happen…
Social media updates and new features to know this week
Hello, social strategists! Welcome to a new week of social updates. LinkedIn is providing more ways for users to show…
Social media updates and new features to know this week
Good day, social pros! This week, we’re examining new tools to build a more effective ad campaign, like TikTok’s expanded…
Social media updates and new features to know this week
Hello social strategists and welcome to another week! There are plenty of new tools to discuss, including Facebook’s nickname option…
Blending into a cultural moment: MGM Resort’s NY Fashion Week strategy
MGM Resorts launched a campaign to draw people to its trendy, bespoke hotel, The Cosmopolitan of Las Vegas, during New…
What Taylor Swift’s fan community taught GoFundMe about real-time engagement
Ragan Insider Premium Content Audiences crave social communities. “They’re forming communities around shared values and belonging,” Sarah Peck, VP of…
Social media updates and new features to know this week
Hello social friends! This week we’re seeing some shifts for improved collaboration across social platforms, including TikTok’s shared feed feature…

