Last week, hackers tricked Meta’s AI support chatbot into giving them access to Instagram accounts. They asked the bot to…
A viral space moment fell in Nutella’s lap. Here’s how they capitalized.
It’s the kind of thing every brand dreams about. On a live broadcast from the historic Artemis II moon orbit,…
Social media updates and new features to know this week
There’s a question that keeps popping up as social platforms add more subscriptions and paid features: Will social media eventually…
Social media updates and new features to know this week
Welcome to a new week of updates. LinkedIn says it’s going to start reducing the reach of AI-generated posts, comments…
Social teams are early detectors of a crisis
Ragan Insider Premium Content Social teams are often the first to detect emerging issues or potential crises. But their role…
Social media updates and new features to know this week
Welcome to a new week of updates. YouTube announced a new U.K. training initiative focused on preparing creators, journalists and…
Social media updates and new features to know this week
Welcome to a new week of updates. Meta is rolling out new AI training and support programs aimed at helping…
A smarter way to approach Reddit in PR
Kate Dmytrenko is senior PR director at The Colab. Reddit turns 21 this year. PR professionals have, understandably, treated it…
How to connect social KPIs to larger business objectives
Ragan Insider Premium Content Social media is essential for companies trying to connect with modern consumers. Without a clear purpose,…
Social media updates and new features to know this week
Meta reported a slight dip in daily users after its first quarter earnings call. Across its apps, including Facebook, Instagram…
