Stephanie Nivinskus is principal at Ragan’s Center for AI Strategy. The tools that matter the most in a crisis, a…
Internal email benchmark report key findings
PoliteMail’s 2026 Internal Email Benchmark Report is an annual report that examines two billion corporate, internal emails sent to nearly…
United CEO shares logic behind failed merger; Disney reinforces AI use through manager messaging
Greetings, comms pros! Let’s take a look at a few news stories from the last week and see what we…
GEO is making earned media hot again. But the media is melting down.
For a while there, media relations was becoming a fading star in the PR sky. Social media and influencer relations…
How to repurpose existing content for multiple channels
Ragan Insider Premium Content Having to think of something unique to say each time you post on social media is…
Tariff refunds are coming. Explaining them to consumers may be difficult.
More than 330,000 importers could soon claim a share of roughly $166 billion in tariff refunds after a February ruling…
Communications faces rising risk and a rare chance to gain influence, Ragan research says
Mike Prokopeak is director of Communications Leadership Council learning, community and content. The reputational risks facing organizations are growing. From…
How Marriott turns one internal announcement into a full comms campaign
You hit the send button on the big internal announcement. After weeks of work, iteration and polish, it’s finally live.…
Optimizing content for GEO means fixing what audiences can’t see
Ragan Insider Premium Content GEO isn’t only about writing clearly and structuring content in a way that’s easily scannable. It’s…
The State of Internal Communications in 2026
Internal communications has reached a turning point. It’s more established, more trusted — and under more pressure than ever. As…
